1. Introduction
OpenAirEvents.nl (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.openairevents.nl and our event services.
2. Personal Information We Collect
We collect the following types of personal information:
- First and last name
- Address
- Email address
- Phone number
- Account credentials (for registered users)
- Payment information (processed through WooCommerce)
- IP addresses
- Website usage data through Google Analytics
3. How We Use Your Information
3.1. Event Registration and Management
- Processing your event registrations
- Sending booking confirmations
- Providing event updates and changes
- Emergency contact during events
3.2. Communication
- Sending essential information about events you’ve registered for
- Responding to your inquiries
- Providing customer support
3.3. Marketing
- Sending promotional communications about future events (subject to your consent)
- Analyzing event preferences to improve our services
3.4. Legal and Security
- Complying with legal obligations
- Preventing fraud and ensuring security
- Maintaining required financial and tax records
3.5. Account Management
- Creating and maintaining your user account
- Managing your event history
- Storing your preferences
- Enabling self-service data management
4. Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Contract performance (for event registration and delivery)
- Legal obligation (for tax and business records)
- Legitimate interests (for security and fraud prevention)
- Consent (for marketing communications)
5. Data Retention
We retain personal information according to the following schedule:
5.1. General Personal Data
- Basic account and event participation data: One year after your last interaction
- Marketing preferences and consent records: One year after last interaction
- General correspondence: One year after last contact
5.2. Financial Records
- Transaction records, invoices, and payment data: 7 years (as required by Dutch tax law)
- Financial statements and accounting records: 7 years
- Payment verification data: 7 years
After these retention periods expire, your data is automatically deleted from our systems. Financial records are archived securely with restricted access and maintained only for legal compliance purposes.
6. Third-Party Service Providers
We share your data with the following service providers:
- WooCommerce for payment processing
- Google Analytics for website analytics
These providers are contractually bound to protect your data and use it only for specified purposes.
7. Cookies and Tracking
We use Google Analytics to analyze website usage. This involves:
- Collecting IP addresses
- Using cookies
- Tracking page views and user behavior
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
You can manage cookie preferences through your browser settings.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent for marketing
We provide the following self-service options through your account:
- View all personal data we hold about you
- Download your data
- Delete your account and associated personal data
To use these features, log into your account at openairevents.nl and visit the privacy settings section. Please note that deletion of your account:
- Is permanent and cannot be undone
- Will remove all personal information except data we are legally required to retain (such as financial records for tax purposes)
- Will take effect immediately for most data
- Financial records will still be retained for 7 years as required by law
If you don’t have an account or cannot access it, you can still exercise your rights by contacting us at [email protected].
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. International Data Transfers
All personal data is processed within the European Economic Area (EEA).
11. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
13. Contact Information
For privacy-related questions or to exercise your rights:
The Red Keep | Damsport 393 9728PS | [email protected] | 0681 86 44 54
14. Supervisory Authority
You have the right to file a complaint with your local data protection authority if you believe we have violated your privacy rights. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
15. Financial Records Processing
We maintain financial records in accordance with Dutch tax law (Belastingwet) requirements. This includes:
- Transaction records
- Payment information
- Invoice details
- Tax-related documentation
These records are maintained securely and accessed only by authorized personnel for legal compliance purposes.
